Legal

Privacy Policy

How we collect, use, and protect your personal data

01

Introduction

Trvlez is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data.

02

Information We Collect

We may collect:

  • Name and contact information
  • Date of birth
  • Passport or government-issued identification details
  • Verification photographs and videos
  • NFC passport verification data
  • Device and browser information
  • Hotel booking and check-in information
03

How We Use Your Information

We use your information to:

  • Verify your identity
  • Facilitate hotel check-ins
  • Improve platform security
  • Prevent fraud and unauthorized access
  • Provide customer support
  • Comply with legal obligations
04

Sharing of Information

We may share verified identity information with participating hotel partners solely for guest verification and check-in purposes. We do not sell personal information to third parties.

05

Data Security

We implement industry-standard security measures, including encryption, access controls, and secure storage systems to protect user information.

06

Data Retention

Personal information is retained only for as long as necessary to provide services, comply with legal obligations, and maintain security requirements.

07

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of personal information
  • Withdraw consent where applicable
08

International Data Transfers

Your information may be processed and stored in jurisdictions where our service providers operate, subject to appropriate safeguards.

09

Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.